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Frequently Asked Questions.


Do you offer both Windows and Linux VPS in the ColossusCloud platform?

Both Windows virtual servers and Linux virtual servers are available.

What is the difference between "instances", "cloud", "droplets", "virtual servers", "virtual machines", "VPS", "virtual private servers", etc?

Shocking truth: they are all the same. All of these terms just represent an operating system running in a virtualized environment. Different companies just call them differently for marketing purposes. Amazon AWS calls their virtual servers "instances", Microsoft's Azure calls them "virtual servers", and we call them "virtual servers" as well, although the hosting industry uses the term "VPS" more often, which stands for "virtual private server".

How is the service billed?

We bill all virtual servers by the hour. You can deploy and destroy virtual servers any time. To begin, you first make a "deposit" into your account, for example, $50, and as the hours go by, we deduct the hourly price of each of your virtual servers from that deposit. Before the deposit runs out, we will automatically refill your account by charging your credit card for an amount equal to the next 30 days of service. You may also pay by PayPal.

I'm looking for a Windows VPS; which do you recommend?

We recommend Windows 2016 for your Windows Server needs. Microsoft invested billions of dollars in the development of Windows 2016, its kernel and incredible filesystem. It is, in our personal opinion, the best thing to have come out of Microsoft in a long time. It is incredibly stable! In fact, we use Windows 2016 internally for many of our essential functions, and not a single Windows 2016 server has ever crashed. For a desktop version of Windows, Windows 10 would be a good choice.

Is cPanel available?

Absolutely! And its installation is fully automated. When deploying a Linux virtual server with CentOS, just choose the "Install cPanel" option and it will be ready for you within an hour (cPanel's installation can take a long time!).

Can I run Docker containers? What about Kubernets?

Our answer would be: why aren't you yet? Containers are the future of infrastructure application management. Our team will gladly install Kubernets for you!

Is there a private network between the virtual servers?

A private network between all your virtual servers is included at no additional cost. Its IP is configured in interface eth1 and communications via those private IPs will work within Linux and Windows virtual servers within the same data center.

Do you backup our virtual servers?

You may enable a backup service plan on any of the virtual servers in your account for a small fee. Our backup plans can retain up to 30 days worth of backups.

Do you offer managed support services?

Great technical support and consultancy is for what we have always been known best! We have a large team of experts that can fix just about any problem or implement new solutions for you. Managed support plans are available to any of your virtual servers for a small fee.

Do you offer bare metal/dedicated servers?

We do! Take a look at our dedicated server page at our parent company, ServerPoint.com.

A virtual server I ordered is on sale. For how long will I keep that low price?

Forever! If you launch a virtual server that is offered at a lower price than usual, you will keep that special price for as long as you keep that virtual server.

Can I use virtual servers in ColossusCloud for mining crypto?

No. We do not allow it. Plus, it's not efficient. Invest in mining devices.

daily backups available for your VPS
The Most Important Feature of All: Backups!

ColossusCloud can create incremental snapshots (backups) of your Linux virtual servers, which you can use as a template for new virtual servers, or, restore in case of an emergency. For Windows, ColossusCloud will do a full copy of your virtual servers every day.

Linux and Windows VPS are available
On-demand Windows and Linux Cloud Virtual Servers.

You will have access to a fully configured Linux or Windows virtual server just minutes after you click. For Linux, you can deploy servers with CentOS, Debian, Fedora and Ubuntu operating systems. You can also add cPanel, automatically, to any CentOS virtual server. For Windows, automatically deploy a fully licensed Windows 2008 or Windows 2012 server in under 20 minutes.

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